Terms of service
TERMS OF SERVICE
Last Updated: September 2026
These Terms of Service (“Terms”) are entered into between you and [HK COMPANY LEGAL NAME] (“Company,” “we,” “us,” or “our”), the operator of Acanthacea and www.acanthacea.com.
The website and store are operated by:
HONG KONG CHIHENG WANSUK LIMITED
Unit 1203, 12/F, Tower 2, China Hong Kong City,
33 Canton Road, Tsim Sha Tsui,
Hong Kong
Email: support@acanthacea.com
By accessing our website or purchasing from us, you agree to these Terms of Service.
1. ONLINE STORE TERMS
You may use our website only for lawful purposes.
You must not use our website, products, services, or content in violation of applicable laws or regulations.
You must not attempt to interfere with the security, operation, functionality, or availability of the website.
2. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on the website are accurate.
However, minor differences may occur, including differences in product color caused by lighting, photography, manufacturing variations, or screen settings.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where reasonably necessary.
3. PRICES
Product prices are displayed on the applicable product page or during checkout.
Prices may change from time to time.
The final amount payable by the customer will be displayed before the order is submitted.
Applicable shipping fees, taxes, duties, or other charges will be disclosed where required or where available to us.
4. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
We may refuse or cancel an order where reasonably necessary, including in cases involving:
• Payment authorization failure
• Suspected fraud
• Pricing or listing errors
• Product unavailability
• Violation of these Terms
If an order is cancelled after payment has been captured, an appropriate refund will be issued.
5. PAYMENT
Payments are processed through the payment methods displayed during checkout.
You agree to provide current, complete, and accurate billing and account information.
6. SHIPPING AND DELIVERY
Shipping times are estimates and may vary.
Please review our Shipping & Delivery Policy before placing an order.
7. RETURNS AND REFUNDS
Returns, refunds, and cancellations are governed by our Return & Refund Policy.
8. PROMOTIONS AND DISCOUNTS
Promotional offers may be subject to specific terms and eligibility requirements.
Unless otherwise stated, discount codes may not be combined.
We do not intentionally advertise false scarcity or misleading limited-time offers.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, website content including text, graphics, branding, design elements, and original media is owned by or licensed to HONG KONG CHIHENG WANSUK LIMITED.
You may not reproduce or commercially exploit such content without permission, except where permitted by applicable law.
10. THIRD-PARTY SERVICES
Our website may use services provided by third parties, including Shopify, payment providers, analytics providers, advertising providers, and other technology partners.
Your use of certain third-party services may also be subject to their own terms and privacy practices.
11. USER CONDUCT
You must not:
• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Upload malicious software
• Interfere with website security
• Use automated tools in a manner that materially disrupts the website
• Submit fraudulent orders or false information
12. DISCLAIMER
To the extent permitted by applicable law, the website and products are provided subject to the descriptions and terms displayed at the time of purchase.
Nothing in these Terms excludes rights that cannot lawfully be excluded under applicable consumer protection laws.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, HONG KONG CHIHENG WANSUK LIMITED will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products where such liability may lawfully be limited.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. PRIVACY
Our collection and use of personal information are described in our Privacy Policy.
15. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will be published on this page with an updated revision date.
16. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms of Service, the use of this website, or any purchase made through this website shall be subject to the applicable laws of the State of California and the United States.
17. CONTACT US
For questions regarding these Terms:
HONG KONG CHIHENG WANSUK LIMITED
Unit 1203, 12/F, Tower 2, China Hong Kong City,
33 Canton Road, Tsim Sha Tsui,
Hong Kong
Email:
support@acanthacea.com