Privacy Policy
PRIVACY POLICY
Last Updated: September 2026
This Privacy Policy describes how Acanthacea collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from acanthacea.com.
Acanthacea is operated by:
HONG KONG CHIHENG WANSUK LIMITED
Unit 1203, 12/F, Tower 2, China Hong Kong City,
33 Canton Road, Tsim Sha Tsui,
Hong Kong
Email:
support@acanthacea.com
1. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect information such as:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and transaction information
• Products viewed or purchased
• Device information
• Browser information
• IP address
• Website usage information
• Cookie and advertising identifiers
• Communications you send to us
Payment information may be processed directly by our payment service providers. We generally do not store full payment card details ourselves.
2. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process and fulfill orders
• Process payments
• Provide order confirmations and shipping updates
• Provide customer support
• Prevent fraud and abuse
• Maintain and improve our website
• Analyze website traffic and performance
• Measure advertising effectiveness
• Personalize advertising where permitted
• Comply with legal obligations
• Protect our rights and users
3. SHOPIFY
Our store is hosted using Shopify.
Shopify may process personal information to provide ecommerce, checkout, security, analytics, and related services.
For information about Shopify's privacy practices, please review Shopify's privacy documentation.
4. ADVERTISING AND ANALYTICS PARTNERS
We may use third-party analytics, advertising, attribution, and measurement services.
These partners may collect or receive information through technologies such as cookies, pixels, tags, scripts, SDKs, device identifiers, and similar technologies.
Depending on your location and consent choices, this may include information about:
• Your device and browser
• IP address
• Website interactions
• Pages viewed
• Products viewed
• Purchases or conversions
• Advertising identifiers
• Campaign and attribution information
5. APPLOVIN
We may use AppLovin advertising and measurement technologies, including AppLovin pixels, cookies, scripts, or related technologies, to measure advertising performance, attribute conversions, improve advertising campaigns, prevent fraud, and provide advertising services.
AppLovin may collect and process information in accordance with its own privacy practices and applicable law.
For more information about AppLovin’s collection and use of your information visit:
https://legal.applovin.com/privacy
Where required by applicable law, AppLovin advertising or tracking technologies will not be activated until appropriate user consent has been obtained.
We also take reasonable steps to respect applicable privacy preferences and opt-out signals.
Advertising and AppLovin
We use AppLovin and its advertising technologies to help us measure the effectiveness of our advertising campaigns, understand customer interactions with our website, attribute purchases and conversions, and deliver or optimize advertising.
AppLovin technologies, including pixels, cookies, SDKs, or similar tracking technologies where applicable, may collect or receive information about your interactions with our website and advertisements. This information may include device and browser information, IP address, identifiers, pages or products viewed, referral information, advertising interactions, shopping activity, and purchase or conversion events.
We may share certain information relating to your use of our website and transactions with AppLovin for advertising measurement, attribution, analytics, fraud prevention, campaign optimization, and personalized or targeted advertising, where permitted by applicable law.
AppLovin processes information in accordance with its own privacy practices. You can learn more about AppLovin's privacy practices through the AppLovin Privacy Policy.
6. COOKIES AND TRACKING TECHNOLOGIES
We and our service providers may use cookies, pixels, scripts, and similar technologies for purposes including:
• Website functionality
• Security
• Analytics
• Performance measurement
• Advertising attribution
• Advertising personalization, where permitted
Where required by applicable law, we provide a cookie consent mechanism that allows users to accept, reject, or manage non-essential cookies and tracking technologies.
Please review our Cookie Policy for additional information.
7. HOW WE SHARE INFORMATION
We may share personal information with service providers where reasonably necessary to operate our business.
These may include:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Analytics providers
• Advertising and attribution partners, including AppLovin
• Fraud prevention and security providers
• Professional advisers
• Government or regulatory authorities where legally required
We do not disclose personal information for unrelated purposes without an appropriate legal basis.
8. ADVERTISING CHOICES
Depending on your location, you may have the right to opt out of certain forms of targeted advertising, data sharing, or similar processing.
You may also be able to manage preferences through our cookie consent tool.
Where required, we provide mechanisms to honor applicable browser-based or device-based privacy signals.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, record keeping, fraud prevention, dispute resolution, and legal compliance.
10. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights relating to your personal information, including the right to:
• Request access
• Request correction
• Request deletion
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising or data sharing
• Receive a copy of certain personal information
These rights may be subject to exceptions under applicable law.
To make a privacy request, contact:
support@acanthacea.com
We may need to verify your identity before completing a request.
11. CHILDREN'S PRIVACY
Our website and products are not intended for children below the minimum age permitted to independently consent to online services under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
12. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online system can guarantee absolute security.
13. INTERNATIONAL DATA TRANSFERS
Because we use international service providers, personal information may be processed in countries outside your country of residence.
Where required, appropriate legal safeguards will be used for international transfers.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised date.
15. CONTACT US
For privacy questions or requests:
HONG KONG CHIHENG WANSUK LIMITED
Unit 1203, 12/F, Tower 2, China Hong Kong City,
33 Canton Road, Tsim Sha Tsui,
Hong Kong
Email:
support@acanthacea.com